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3 months ago
Your sofa carries more daily life than almost anything else in your home. Give it a deep, expert clean that restores comfort and freshness, safely. Book your free quote and feel the difference today.
Real feedback from real Melbourne customers, not handpicked quotes. Read Our Customer Reviews.
3 months ago
Really happy with service, communication clear, carpets came up great, good price. Would recommend highly and will use again in future
7 months ago
Crystal Clean Carpet & Tiles recently cleaned my bedroom carpet. They did an excellent job and the carpet is now spotless. I was very happy with the results and would definitely use them again. Excellent value for money.
1 year ago
In one word, professional service by a professional. Wine stain was removed to the best of their ability and it's hardly noticeable now. Arrived on time, set the expectations and got the job done. Highly recommended.ll
6 years ago
We got Crystal Clean Carpet and Tiles for our end of lease carpet steam cleaning. Fully carpeted 3 bedroom house (with carpeted dining and living). The customer service was terrific, Saydee was very professional and friendly. Steam cleaning was done in excellent condition, we received out bond back in full. Overall, great quality service. Would recommend to anyone looking to steam clean their place (very affordable).
13 years ago
We recently had Crystal Clean Carpet's come out to our home to steam clean our carpet. We live in a share house with very old cream carpet that receives a large amount of foot traffic. The carpet had a number of stains and walked in dirt which previously could not be removed by dry cleaning. The results from our recent clean by Crystal Clean Carpets is AMAZING! All the stains have been removed and we could not be happier with how the carpet looks now. The workman was friendly, quick and thorough with his work and I would highly recommend their service for both carpets and shower cleaning.
Meals, pets, kids and everyday life all end up on your sofa eventually. Regular vacuuming only lifts what’s on the surface, while oils, dust mites and odour settle deeper into the fabric over time.
Since 2007, Crystal Clean Carpet & Tiles has helped Melbourne households and businesses bring tired, heavily used furniture back to life, using a fabric-safe process built around the specific material of each piece.
Every job starts with an assessment, not a generic wash. Here’s what happens on the day.
01
We identify the fabric type, check the manufacturer's cleaning code where available, and inspect for stains, wear, damage, odour and colourfastness concerns.
02
We protect surrounding floors with drop sheets if required, install corner protectors where a hose may contact walls or furniture, and position equipment safely.
03
Loose dust, hair, crumbs and debris are removed from all fabric surfaces, crevices and cushions.
04
Appropriate spotters are applied to stains, chosen for the specific fabric type.
05
A fabric-safe cleaning solution is applied evenly and given sufficient time to dwell.
06
We gently agitate with a soft upholstery brush or cloth to loosen embedded soil where appropriate.
07
Using a low-moisture upholstery tool connected to a truckmounted or portable system, depending on access, we rinse and extract soil, allergens, odours and cleaning solution.
08
The fabric pile is groomed where appropriate to improve appearance, remove extraction streaks and support even drying.
A closer look at real upholstery cleaning jobs completed across Melbourne homes, showing the same fibres before treatment and after hot water extraction.
Most upholstered furniture carries a manufacturer’s cleaning code, usually a letter tag sewn under a cushion or on the frame. W means the fabric can be cleaned with a water-based solution. S means it should only be cleaned with a solvent-based cleaner, no water. WS means either method can be used. X means the fabric should only be vacuumed, with no liquid cleaning at all.
We check for this code as part of our inspection step, because using the wrong method on the wrong fabric can cause shrinkage, watermarking or colour loss.
When the correct method is matched to the fabric type, cleaning should not cause shrinkage or damage. This is exactly why we inspect the fabric and check for a cleaning code before any product is applied, rather than using the same approach on every piece of furniture.
We use biodegradable, non-toxic cleaning solutions, so nothing harmful is left behind in fabric your family sits, lies and relaxes on every day. We also use premium-grade cleaning products rather than cheaper alternatives, because upholstery fabric is more delicate than carpet and deserves a gentler, more effective clean.
01
Our approach to upholstery cleaning comes from the same philosophy that shaped the whole business. Serage Fikak, our founder, shifted the company toward gentler, family-focused cleaning in 2009, after his own child was born with severe eczema. That same care now guides how we treat every fabric surface in your home.
02
Our technicians hold Certificate III in Asset Maintenance (Carpet Cleaning), code PRM30604, through Jena Dyco International, which specifically covers upholstery and fabric cleaning. We carry $20,000,000 in public liability cover through Allianz, and were recognised with the Word of Mouth Service Award every year from 2014 to 2018.
Upholstery cleaning costs depend on the fabric type, the size and number of pieces, and how heavily soiled or stained they are. A two-seater sofa is a different job to a full lounge suite or a set of dining chairs, so we assess your furniture directly rather than quoting a flat rate, no obligation, no guesswork.
Yes, when the correct process is used for the fabric type. We check the manufacturer’s cleaning code and inspect for colourfastness before starting, so the method matches the material.
Most upholstery is dry within a few hours, though this depends on fabric thickness, padding density and airflow in the room. Our technician will give you a realistic estimate based on your specific furniture.
Yes. We clean a full range of fabric furniture, from single armchairs and dining chairs through to full lounge suites, using the same careful, code-checked process.
If the rest of the piece is clean and only one area needs attention, our spot and stain removal service can target that specific mark rather than cleaning the whole piece.
Yes, every upholstery clean is covered by our 100% Satisfaction Guarantee.
Furniture is rarely the only thing on the list. Here’s what else Melbourne customers often book at the same time.
Deep hot water extraction cleaning for fitted carpet throughout your home.
Careful, fibre-specific cleaning for wool, synthetic and handwoven rugs.
A thorough clean designed to help you meet bond-back requirements when moving out.
Ready to bring your furniture back to life? Our Melbourne team is ready to help, with a free, no-obligation quote and no set prices published, just an honest look at your fabric and what it needs.