Simone kinder t...
3 months ago
Grout holds onto dirt long after the tile itself looks clean. Get a genuine deep clean that lifts embedded grime out of the grout lines, not just off the surface. Book your free quote today.
Real feedback from real Melbourne customers, not handpicked quotes. Read Our Customer Reviews.
3 months ago
Really happy with service, communication clear, carpets came up great, good price. Would recommend highly and will use again in future
7 months ago
Crystal Clean Carpet & Tiles recently cleaned my bedroom carpet. They did an excellent job and the carpet is now spotless. I was very happy with the results and would definitely use them again. Excellent value for money.
1 year ago
In one word, professional service by a professional. Wine stain was removed to the best of their ability and it's hardly noticeable now. Arrived on time, set the expectations and got the job done. Highly recommended.ll
6 years ago
We got Crystal Clean Carpet and Tiles for our end of lease carpet steam cleaning. Fully carpeted 3 bedroom house (with carpeted dining and living). The customer service was terrific, Saydee was very professional and friendly. Steam cleaning was done in excellent condition, we received out bond back in full. Overall, great quality service. Would recommend to anyone looking to steam clean their place (very affordable).
13 years ago
We recently had Crystal Clean Carpet's come out to our home to steam clean our carpet. We live in a share house with very old cream carpet that receives a large amount of foot traffic. The carpet had a number of stains and walked in dirt which previously could not be removed by dry cleaning. The results from our recent clean by Crystal Clean Carpets is AMAZING! All the stains have been removed and we could not be happier with how the carpet looks now. The workman was friendly, quick and thorough with his work and I would highly recommend their service for both carpets and shower cleaning.
Tile itself is a hard, sealed surface, but grout is porous. It absorbs dirt, grease and moisture in a way tile doesn’t, which is why grout lines often look grey or discoloured even when the tiles around them still look fine. A mop and household cleaner can lift surface dirt off the tile, but rarely reaches what’s settled into the grout itself.
Crystal Clean Carpet & Tiles has been restoring tile and grout across Melbourne homes and businesses since 2007, using hot water extraction to reach what a standard mop can’t.
Grout cleaning depends on getting product and agitation into the grout lines themselves, not just across the tile surface, which is why our process pairs manual work with hot water extraction.
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We assess the type, condition and size of the tile and grout before deciding on the right approach.
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Light furniture is removed if required, the floor is swept or vacuumed to remove loose dirt and debris, and corner protectors are installed on walls, skirting boards and exposed corners to prevent damage during cleaning.
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A professional, high-quality cleaning solution is applied evenly by sprayer or mop and left to dwell for five to ten minutes, following the product instructions.
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The tile and grout is scrubbed with a grout brush to loosen embedded soil and grease.
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A truckmounted or portable unit, connected to an industrial-strength rotor brush or spinner tool, combines hot water with powerful vacuum to lift dirt and cleaning solution directly out of the tile and grout.
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Areas the spinner can't reach are cleaned by hand using a hand tool or grout brush.
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All cleaning solution and residue is thoroughly removed, leaving the floor as dry as possible.
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We check for any remaining stains or heavily soiled areas that need additional treatment.
Most off-the-shelf grout cleaners rely on you scrubbing by hand, which struggles to shift grease and grime that’s worked its way deep into porous grout over months or years. They also don’t extract the dirty solution back out afterwards, so a portion of what you’ve just loosened can settle right back into the grout as it dries. Our process pairs agitation with hot water extraction, so loosened dirt is actually removed rather than just redistributed.
In most cases, discoloured grout can be significantly restored through a proper deep clean rather than needing replacement. Genuine staining sitting in the grout, as opposed to permanent wear, damage or missing grout, generally responds well to hot water extraction. Our technician will give you an honest assessment during inspection of what’s realistically achievable before any work begins.
Sealing helps grout resist future staining and moisture absorption by reducing its porosity after a deep clean. It isn’t always required, and whether it’s worthwhile depends on the grout’s age, condition and location, such as a high-moisture area like a bathroom versus a low-traffic hallway. Your technician can talk you through whether sealing makes sense for your specific floor.
We use biodegradable, non-toxic cleaning solutions, so there’s no harmful residue left on floors your family walks on barefoot every day. As with all our services, we use premium-grade products rather than cheaper alternatives, because effective grout cleaning depends on a solution strong enough to lift embedded grime without damaging the grout itself.
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Our technicians hold Certificate III in Asset Maintenance (Carpet Cleaning), code PRM30604, through Jena Dyco International, which specifically covers hard floor care. We carry $20,000,000 in public liability insurance through Allianz, and were awarded the Word of Mouth Service Award every year from 2014 to 2018
Tile and grout cleaning costs depend on the size of the area, the condition of the grout, and whether sealing is required afterwards. A small bathroom floor is a different job to an entire kitchen and hallway, so we assess before quoting rather than charging a flat rate, no obligation, no guesswork.
Most tile and grout floors are dry within a few hours, though this depends on ventilation and whether sealing is applied afterwards, which requires its own curing time.
Yes, our process applies to shower recesses and other wet area tile and grout, not just floors, with adjustments made for vertical surfaces where needed.
Our technician assesses the tile and grout condition during the initial inspection and adjusts pressure and technique accordingly, so older or more delicate tile can still be cleaned safely.
If mould is present alongside general grime, let us know when booking. In some cases this may be paired with our dedicated odour removal service for a more complete result.
Yes, tile and grout cleaning is backed by our 100% Satisfaction Guarantee.
Hard floors are often just one part of a bigger clean. Here’s what else Melbourne customers often book alongside tile and grout cleaning.
Deep cleaning and resealing to restore shine and protect vinyl flooring long-term.
Gentle, low-moisture cleaning designed to protect laminate from swelling or warping.
Exterior surface cleaning for driveways, paths and outdoor areas.
Ready to see your grout lines properly clean again? Our Melbourne team is ready to help, with a free, no-obligation quote and no set prices published, just an honest look at your floor and what it needs.