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Award Winning Services

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Sam Brimacombe
Sam Brimacombe
AMAZING! I had left my carpets for way to long & Serage was fantastic. They came up as new. I also manage rental properties & Crystal Clean Carpet & Tiles are our go to carpet & tile cleaners. When a... tenant vacates they clean the carpet & tiles better than anyone. They also go over other carpet cleaners work when we are not happy & they are always better when they clean them. Highly recommend.read more
Kristie Dumbrell
Kristie Dumbrell
My carpets came up better than I could ever have expected, thank you so much for Saydee and Serage. I was absolutely thrilled with the results. On time and very professional. Thanks again guys!
Amy Klopper
Amy Klopper
We have always used Crystal Clean Carpets for all of our carpet cleans due to the fact they do a brilliant job!We also recommend them to all tenants for vacate steam cleans.Recently however, we... employed Crystal Clean to carry out a steam clean on a property that we believed was a total 'write off'; the carpets were old, in very poor condition, stained with alcohol and absolutely filthy,To our absolute amazement Crystal Clean were able to bring these carpets back to almost original condition (keeping in mind the carpets were very old) Many stains that had been on the carpets over the years have almost disappeared and the carpets looked fresh, smelt fresh and feel very clean.We always praise Sadie, Serage and staff on the fantastic job they do but this time, had to share with everyone. No job is too difficult for them. Brad Hollingsworth First National - Chelsearead more
Dreamluvin
Dreamluvin
Got my carpet cleaned today. Excellent customer and cleaning service! Would totally recommend this company!!
Z
Z
My Husband wanted to rip up the carpet and put down floating floorboards because our carpet was so bad. We had tryed other services and the do it yourself steam which looked ok for a few weeks but... the stains and grime was not gone it stays in the underlay. I call Crystal Clean Carpets after seeing a girlfriends carpet and tiles done by these guys. They are fantastic, the carpets look great, stains all gone. Reasonably priced, very professional. They came on time, moved the furniture, it was dry in on time and the lovely clean smell was a delight. If you want a truly professional deep clean this is where to goread more
Cheryl Wells
Cheryl Wells
Absolute pleasure to deal with. Very thorough with meticulous attention to detail.I will not hesitate to recommend.
Annelize Britz
Annelize Britz
Lihini Kotuwegoda
Lihini Kotuwegoda
We got Crystal Clean Carpet and Tiles for our end of lease carpet steam cleaning. Fully carpeted 3 bedroom house (with carpeted dining and living). The customer service was terrific, Saydee was very... professional and friendly. Steam cleaning was done in excellent condition, we received out bond back in full. Overall, great quality service. Would recommend to anyone looking to steam clean their place (very affordable).read more
Diane Daniel
Diane Daniel
Been using their services for years now. Saydee and Serage is a friendly couple to deal with. Saydee would adjust their quoting prices to match with the current market prices which makes more... competitive quotes. Serage had always been focusing on providing a high quality and professional cleaning services. Terrific jobs over the years and thank you!read more
Diane Wang
Diane Wang
David
David
EASY TO CONTACT, EASY BOOKING, NO ADVANCE PAYMENT, EXCELLENT SERVICE, NEAT AND CLEAN CARPET AND FRIENDLY PEOPLE, MOST IMPORTANT NO NEED OF ELECTRICITY AS THEY HAVE BATTERY OPERATED MACHINE IN THEIR... VAN!! WHAT ELSE YOU CAN ASK FOR?read more
Minti Patel
Minti Patel
Excellent service from start to finish. Friendly, quick, easy to book in, spot on time designated. Carpets spotless and fresh and great care taken. No reservations recommending this company.
Jennifer Milne
Jennifer Milne
We live in a share house with 25-year old cream carpet which has definitely seen better days. We have had it dry-cleaned in the past and the result wasn't great, so we weren't expecting much.... However, Crystal Clean did an amazing job! All the ugly spots came out and although the carpet is still old and worn, it looks and feels fresh and clean for the first time in years. The process has given a whole fresh new air to the house and even the air feels cleaner. We also had our shower done and the difference it made to the grouting was magic. We would definitely recommend these guys, especially for renters - your landlords will love you!read more
Amy Isma
Amy Isma
amerapple azizi
amerapple azizi
I have used this company a few times now as the results are always amazing.Saydee is very professional and friendly. Highly recommend!
Luissa Allen
Luissa Allen
We had them clean our upholstery and our tiles in the kitchen and bathroom (including shower). They did an amazing job and the technician was kind, knowledgeable and helpful.I was convinced our... chairs would be permanently stained and had no hope of getting them looking decent again. Well, Crystal Clean Carpet & Tiles performed magic and our chairs look amazing!!! I was also amazed how beautiful our grout looked after the cleaning.I was so pleased with the work they performed and will definitely use them again!-----------------------Crystal Clean Carpet & Tiles also cleaned the carpets at my son's kindergarten in Northcote. We were so pleased when the technician actually did a thorough vacuum of the entire carpet area prior to cleaning. He also made sure to address any queries we had prior to cleaning and was extremely professional and helpful.We were quite amazed how filthy the water was after the cleaning...proof of all the dirt and grime that was removed! I feel so much better knowing our children will be playing on carpet that is truly clean and free of all the nasties!! We'll definitely use them again at the kindergarten in the future!read more
pauline ioannou
pauline ioannou
These guys are outstanding! They know what they’re doing. Saydee was so helpful and friendly from the outset and Jhonattan (the tech assigned to our job) was absolutely fantastic. He removed a large... red food colouring stain from our expensive carpet that we were told by other companies could not be removed and the carpet now looks brand new - amazing! I did a lot of research and I would not use any other company when dealing with carpet cleaning or carpet stain removal. Thank you so much!read more
Darren E
Darren E
Our carpets have never looked so clean. Great job and lovely people
Sarah Backholer
Sarah Backholer
My carpets came up beautiful! I was so impressed with these guys! So professional from the start when booking over the phone to the finished result, my carpets look brand new! Such a thorough job, I... have a dog and my carpets were quite soiled and there were some dirty marks that I thought would never come out, they have completely disappeared! They even brought in a parcel that had arrived for me on my front porch and put it inside on my bench for me which I was also quite chuffed about! Thanks so much guys, I would recommend them a trillion times over! :)read more
Jesseca Bacon
Jesseca Bacon
We recently had Crystal Clean Carpet's come out to our home to steam clean our carpet. We live in a share house with very old cream carpet that receives a large amount of foot traffic. The carpet had... a number of stains and walked in dirt which previously could not be removed by dry cleaning.The results from our recent clean by Crystal Clean Carpets is AMAZING! All the stains have been removed and we could not be happier with how the carpet looks now. The workman was friendly, quick and thorough with his work and I would highly recommend their service for both carpets and shower cleaning.read more
Hollie Winfield
Hollie Winfield
We had been renovating and just had new tiles laid across a large area. Our 22 year old carpet was heavily stained in the living room and we were coming to the disheartening decision that we would... need to recarpet. In a last ditch attempt to avert this extra cost and disruption we googled carpet cleaning services and came across crystal clean. Reading about their level of cleaning, as well as the testimonials, we decided to try them. Best decision. We were stunned with the end result and how rejuvenated hte carpet felt and looked. Surage was outstanding, friendly and very good. On the actual day he escalated his level of cleaning when he was not satisfied with his result and the job was brilliant. He was quick as well and the carpet dried quite fast. We will be using crystal clean again and highly recommend Surage and his carpet cleaning service and expertise.read more
Mark Malin
Mark Malin
Fantastic work guys.Never expected those dog urine stains to disappear, but you did it. Carpet looks like new. Amazing work Serage!Will only be using this company in the future for cleaning jobs.
James Meaker
James Meaker
I used these guys a few years ago because the grout in my family room had discoloured badly. They did a great job of cleaning the tiles and the grout looked so much better. I would not hesitate to... use them again or recommend them.Will be giving them a call shortly as it is now time to have a thorough spring clean.read more
Jadzia20 1976
Jadzia20 1976
My wife got the team at Crystal to come out and clean our four rugs. We didn't realise how dirty the rugs were until after they were cleaned. It was like they were brand new! The cost was really... reasonable and the team really knew what they were doing. Came at a convenient time (arriving on time) and were prompt and efficient. Highly recommended!read more
Damien Elsing
Damien Elsing
2nd time using these guys, super professional and fair pricing. Lovely team.
Joanna Paxinos
Joanna Paxinos
Thanks for another great job - this is the second time I've hired Crystal Clean to clean my couch. The staff member that came was polite and courteous, and did a great job. He even managed to almost... completely remove an enamel paint stain that I didn’t expect would budge at all, but also stopped short of removing it completely to avoid discolouring the surrounding couch. Will hire again.read more
Jessica Leung
Jessica Leung
Great service. Carpet has come up so clean! Thank you
Anna Hatzi
Anna Hatzi
Awesome service and job quality from start to end. Great consultation over the phone, clear communication on the day about time frame, professional in carrying all the steps for carpet clean. Hassle... free payment and invoice method. Highly recommended.read more
Xiang
Xiang
OMG, this is the second time they have saved me. My rescue puppy dogs shed hair all the time. At times I get the odd poop (rarely), pee (bit more often) and puke (not that often but usually very... colouful) - not to mention the paw tracks from outside. So the team came and refreshed my lounge suite and carpet. White lounge suite (got this before I considered having dogs) back to being presentable, I really didn't expect much from the carpet clean but I was ecstatic.Would never consider another business while these guys do such an amazing job. Very friendly too.read more
Robyn Pymm
Robyn Pymm
I am very satisfied with Saydee and her team of carpet cleaners. Yesterday (Friday 25/8) I called Saydee at 9.30am and she was able to get a husband and wife team to my investment property at 12.30pm... on the same day without charging extra for the prompt service.The couple that came to my home to clean the carpets were courteous and professional in their work. Alka and her husband who cleaned the permanent red, yellow and blue ink stained carpets did the best they can to remove as many stains as they can remove. They even removed some dark stains on my carpet which my property manager the week before when preparing the condition report had advised me that it would be impossible to remove those dark stains on the carpet. Good news, Alka and her husband have removed it.I will be using their carpet steam cleaning service the next time my tenants vacate the property for the care and attention that they have put into their work.A job well done and deserving of 5 stars!Thank you Saydee, Alka and Alka's husband for your professional service.Best wishes,Danielread more
Daniel K. Ong
Daniel K. Ong
Another great clean By serg for my carpets by Crystal Clean. On time and SMS to let you know time of arrival. Great service and perfect results. Would highly recommend
Martyn Coomber
Martyn Coomber
good service
Catherine Argyros
Catherine Argyros
You never know what you'll get these days and I can highly recommend Crystal Cleaning. We had our homes carpets cleaned as we have a new baby and a toddler and they were really thorough and quick but... didn't "speed through". I think an owner was there (can't remember the gentleman's name) training someone new and he made sure to train the new guy right and even made him redo a few sections. We will have them again for sure.read more
Karen
Karen
The guys did an extremely professional job, the carpet looks and smells great - to top it all they were friendly and efficient. Highly recommend.
Sam Merren
Sam Merren
Great service! Arrived on time and very professional.Have used this service multiple times.Highly recommend and will use again.
Mark Nightingale
Mark Nightingale
We recently used Crystal Clean Carpet & Tiles to steam clean our carpets at the end of our lease. The carpets looked amazing once done. Serage was very friendly and very easy to deal with. Would... definitely use this company again and would highly recommend to others.read more
Lisa M
Lisa M
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Why Clean My Rugs?

Rugs are a versatile way of enhancing the comfort and warmth of your living environment, as well as adding beauty and individuality to a room. Not only that – their movable nature makes them a great solution for protecting flooring or carpeted areas that are exposed to heavy foot traffic.

However, like carpet, rugs can attract and harbour agents such as dirt, dust, food particles, pet hair and bacteria, as well as unsightly stains. Regular maintenance is key to keeping your rug clean, fresh and beautiful.

How do you clean rugs?

Crystal Clean offers an onsite rug cleaning service, so there’s no need to pack and move a heavy rug. We come to you to you to deep clean, refresh and reinvigorate your rug, effectively extending its lifespan.

Our technicians are equipped to provide either steam or dry cleaning for most types of rug.

Steam cleaning offers the deepest possible clean, powerfully eliminating potentially harmful agents and allergens. Dry cleaning offers a lighter level of refreshment with the benefit of a very short drying time, meaning your clean rug is ready to enjoy almost immediately.

In addition, we offer spot and stain removal services.

Note: it is recommended that delicate rugs, such as silk or handmade varieties, are taken to an offsite rug specialist for cleaning.

What can You Expect from our Rug Cleaning Melbourne Service?

1. Inspection

The first step is to identify the fibre of the rug being washed to assist us in deciding how to properly clean the rug. Our professional cleaners also examine any stains, odours and discoloration before cleaning and washing your rug.

2. Dry Vacuuming

This is an ESSENTIAL part of the process which removes the dry particle soil prior to the rug washing. To get the rug clean an industry-leading upright vacuum is used which has an effective filtration system.

3. Preconditioning – Wash Cycle

Crystal Clean Carpet & Tiles use child, pet and eco-friendly cleaning agents when washing your rug – this includes any pre-treatment of spots and stains. This stages is followed by agitation with a brushing tool to loosen the dirt – this is also known as soil suspension.

4. Hot Water Extraction or Low Moisture – Rinse Cycle

A hot water and a rinsing agent is injected under high pressure and then extracted with high-powered suction. This kills bacteria and removes the dirt and excess moisture to ensure a full rug clean.

5. Grooming (Pile Setting)

Depending on the style and pile of your rug, a grooming tool is used to enhance its appearance and to assist with drying after the rug wash.

6. Drying

Once the rug wash is complete, our team will use the Dri-Pod Floor Dryer to enhance evaporation and to quickly remove surface moisture, so you can use your clean rug sooner!

7. FREE Deodorise

Deodoriser is applied to the clean rugs to provide a pleasant fragrance. This is optional with no extra cost.

Keep your Rugs Looking and Feeling their Best with our Professional Melbourne Rug Cleaning Service by Calling Now on 1300 767 760!

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