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Rug Cleaning Service Melbourne
Your rug deserves more than a quick vacuum. Our expert care brings colour, softness and life back to every fibre, safely. Get your free quote and see your rug transformed.
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- 2007 Cleaning Melbourne homes since
- $20M Public liability, Allianz insured
- PRM30604 Certificate III, Jena Dyco trained
- 100% Satisfaction Guarantee
- Expert Rug Cleaning
Melbourne's Careful, Expert Rug Cleaning Service
Rugs need a different level of care to fitted carpet. Fibre type, dye stability and construction all affect how a rug should be cleaned, and getting it wrong can mean shrinkage, colour bleeding, or a rug that never quite looks the same again.
Crystal Clean Carpet & Tiles has been cleaning carpets, rugs and upholstery across Melbourne homes and businesses since 2007. We assess each rug individually before choosing the right approach, using a Prochem Everest 650 HP truckmounted system to deliver a deep, safe clean without putting your rug at risk.
- FREE QUOTE REQUEST
- The Process
How We Clean Your Rug
Our rug cleaning process is built around care and assessment at every stage, not a one-size-fits-all wash.
01
Inspection
We check the rug's fibre type, whether it's wool, synthetic, silk or a natural fibre blend, along with its construction (machine-made or handwoven), and test for colourfastness before any product touches the rug.
02
Prepare the area
We clear the space around the rug, install corner guards where needed, and set up safely to protect surrounding floors and furniture.
03
Vacuum, if required
Loose dirt, dust, hair and grit are removed from both the rug's surface and its fringe.
04
Pre-treatment
Stains and heavily soiled patches get an appropriate spot treatment before the main clean begins.
05
Apply pre-spray
A professional pre-spray suited to the rug's specific fibre is applied evenly and left to dwell, loosening embedded soil and odour.
06
Hot water extraction
We rinse and extract dirt, allergens, odours and cleaning solution, adjusting pressure and moisture levels for more delicate rug fibres compared to standard carpet.
07
Grooming, if required
The pile is groomed in the direction of the weave to restore appearance and support even drying.
How We Clean Your Rug
Yes. Handwoven and natural fibre rugs, including wool and Persian-style rugs, need extra care because of their dye and weave. We test for colourfastness before applying any product, and adjust pressure, dwell time and drying method to suit the specific rug rather than treating it like standard carpet.
Will Rug Cleaning Make the Colours Run?
Colour bleeding is a real risk with some handwoven and naturally dyed rugs, which is why we always test a small, hidden area for colourfastness before starting. If a rug shows any risk of dye transfer, our technician will talk you through the safest way to proceed before any cleaning begins, rather than risking the rug to save time.
What Products Do We Use on Rugs?
We use biodegradable, non-toxic cleaning solutions, so there’s no harmful residue left behind for your family or pets. We also use premium-grade cleaning chemicals rather than cheaper alternatives, because rugs, especially natural fibre and handwoven pieces, deserve a gentler yet more effective clean.
- Why Rug Cleaning
Why Choose Crystal Clean Carpet & Tiles for Rug Cleaning?
01
Founder Serage Fikak started the business in 2007 focused on commercial cleaning, before shifting toward family-friendly residential cleaning after his own child was born with severe eczema in 2009. That first-hand experience still shapes how we approach every job, including rug cleaning.
02
Our technicians are trained to Certificate III in Asset Maintenance (Carpet Cleaning), code PRM30604, through Jena Dyco International, which covers upholstery and fabric cleaning alongside carpet care. We hold $20,000,000 in public liability insurance through Allianz, and were a Word of Mouth Service Award winner every year from 2014 to 2018.
- Pricing
How Much Does Rug Cleaning Cost in Melbourne?
Rug cleaning costs depend on the size of the rug, its fibre type, its condition, and the level of soiling or staining involved. Delicate or handwoven rugs may need extra time and care, which can also affect price. Rather than guessing, we assess your specific rug and give you an honest, accurate price, no obligation, no guesswork.
Can a Single Stain Be Treated Without Cleaning the Whole Rug?
Yes, in many cases. If your rug is otherwise clean and only has one specific mark, from wine, pet accidents, or a general spill, a full rug clean may not be necessary. Our spot and stain removal service targets the affected area directly, using a spotting agent matched to the type of stain. Let us know what caused the mark when you get in touch, and we’ll recommend whether a full clean or a targeted treatment is the better option for your rug.
- Questions
Frequently Asked Questions
Is my rug cleaned on-site or taken away?
Most rugs are cleaned on location as part of your visit. For very delicate, valuable or heavily soiled rugs, our technician will assess the best approach during inspection and talk you through it before starting.
How long does a rug take to dry after cleaning?
Drying time depends on the rug’s fibre, thickness and your home’s airflow. Wool and natural fibre rugs generally take longer to dry than synthetic ones. Our technician will give you a realistic timeframe on the day.
Can you remove pet odour from a rug?
In many cases, yes. If odour is a concern alongside general soiling, let us know when booking, and we can talk you through our dedicated odour removal service as an add-on if needed.
How often should rugs be professionally cleaned?
Most rugs benefit from a professional clean every twelve months, though high-traffic areas, homes with pets, or rugs prone to allergens may need more frequent attention.
Do you offer a guarantee on rug cleaning?
Yes. We back our rug cleaning service with our 100% Satisfaction Guarantee.
- Related
Related Cleaning Services
Rugs are rarely the only thing that needs attention in a home, so many of our customers book one of these services alongside their rug clean.
Upholstery Cleaning
Fabric-safe cleaning for sofas, couches and other upholstered furniture, using the same careful hot water extraction approach.
Mattress Cleaning
A deep, hygienic clean that lifts dust mites, allergens and stains from your mattress.
Tile & Grout Cleaning
Hot water extraction cleaning that restores tile and grout throughout your home.
Book Your Rug Clean Today
Ready to bring your rug back to life? Our Melbourne team is ready to help, with a free, no-obligation quote and no set prices published, just an honest assessment of your rug.