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3 months ago
Say goodbye to dirt, stains and hidden allergens. Our hot water extraction gives your carpet a deep, healthy clean your whole family will notice.
Real feedback from real Melbourne customers, not handpicked quotes. Read Our Customer Reviews.
3 months ago
Really happy with service, communication clear, carpets came up great, good price. Would recommend highly and will use again in future
7 months ago
Crystal Clean Carpet & Tiles recently cleaned my bedroom carpet. They did an excellent job and the carpet is now spotless. I was very happy with the results and would definitely use them again. Excellent value for money.
1 year ago
In one word, professional service by a professional. Wine stain was removed to the best of their ability and it's hardly noticeable now. Arrived on time, set the expectations and got the job done. Highly recommended.ll
6 years ago
We got Crystal Clean Carpet and Tiles for our end of lease carpet steam cleaning. Fully carpeted 3 bedroom house (with carpeted dining and living). The customer service was terrific, Saydee was very professional and friendly. Steam cleaning was done in excellent condition, we received out bond back in full. Overall, great quality service. Would recommend to anyone looking to steam clean their place (very affordable).
13 years ago
We recently had Crystal Clean Carpet's come out to our home to steam clean our carpet. We live in a share house with very old cream carpet that receives a large amount of foot traffic. The carpet had a number of stains and walked in dirt which previously could not be removed by dry cleaning. The results from our recent clean by Crystal Clean Carpets is AMAZING! All the stains have been removed and we could not be happier with how the carpet looks now. The workman was friendly, quick and thorough with his work and I would highly recommend their service for both carpets and shower cleaning.
Carpet steam cleaning uses hot water extraction to rinse dirt, allergens and odours out of your carpet fibres, leaving them fresh, sanitised and free of chemical residue.
Crystal Clean Carpet & Tiles has been cleaning carpets across Melbourne homes and businesses since 2007. We use a Prochem Everest 650 HP truckmounted system to deliver a deep clean that regular vacuuming simply cannot reach.
Every steam clean follows the same thorough, seven-step sequence, so the result is consistent whether it’s a single room or a whole home.
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We identify your carpet fibre and assess soiling, staining, odour, discolouration, damage and wear, and talk through any areas of concern with you.
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We move light furniture where agreed, install corner guards, and place hose ramps or safety signs if needed.
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Loose dirt, dust, hair and debris are removed before applying any cleaning product.
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Appropriate stain removers are applied to spots, stains and heavily soiled areas.
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A professional carpet pre-spray is applied evenly and given time to dwell, loosening soil, oils and odour.
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The steam cleaning step itself — we rinse and remove dirt, allergens, odours and cleaning solution using a truckmounted or portable system, depending on access.
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We groom the pile where appropriate to improve appearance, remove extraction streaks and help the carpet dry evenly.
Most carpets are dry enough to walk on within a few hours, though full drying can take longer depending on carpet thickness, humidity and airflow. Opening windows or using fans can help speed things up. Our technicians will talk you through the expected drying time for your specific carpet on the day.
We clean using biodegradable, non-toxic solutions, so there is no harmful residue left behind for your family or pets.
We groom the pile where appropriate to improve appearance, remove extraction streaks and help the carpet dry evenly.
Safe around kids, pets and anyone in the household with allergies or sensitive skin.
We choose the more expensive, higher-quality chemicals over cheap alternatives, for a better, longer-lasting result.
Founder Serage Fikak started the business in 2007 focused on commercial carpet cleaning for schools, colleges and motels. In 2009, his second child was born with severe eczema, which shifted the business toward residential cleaning, reducing the allergens and irritants babies and toddlers are exposed to while crawling and playing on carpet.That first-hand experience still shapes how we clean today.
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Costs vary depending on the size of the area, the level of soiling, the number of rooms, and the type of carpet fibre involved. Every home is different, so rather than guessing, we assess your specific carpet and give you an honest, accurate price.
Moving out? Our End of Lease Carpet Cleaning is built around bond-back requirements.
Yes. We use biodegradable, non-toxic cleaning solutions with no harmful residue left behind. This approach is actually part of why the business moved into residential cleaning in the first place, after our founder’s own child was born with severe eczema.
It helps, but it is not essential. Our process includes a vacuum step where required, so loose dirt and debris are removed before any cleaning product is applied.
In many cases, yes. Our pre-treatment step targets stains and heavily soiled areas before the hot water extraction stage. If a single stain is the only concern, our spot and stain removal service may be a better fit than a full clean.
Most homes benefit from a professional steam clean every six to twelve months, though households with young children, pets, or higher foot traffic may need it more often.
Yes. We back our carpet steam cleaning service with our 100% Satisfaction Guarantee.
Carpets are rarely the only thing that needs attention. Here’s what else Melbourne customers often book alongside their steam clean.
A deep, hygienic clean that lifts dust mites, allergens and stains from your mattress.
Hot water extraction cleaning that restores tile and grout throughout your home.
Targeted treatment that neutralises smoke, pet and cooking odours trapped in carpet and fabric.
Our Melbourne team is ready to help, with a free, no-obligation quote and no set prices published — just an honest assessment of your carpet.